Support
Frequently asked questions
Quick answers about quotes, documents, quality, and laboratory chemistry. Can't find what you need? Talk to a chemist — we reply within one working day.
Find a CoA
Look up a Certificate of Analysis by batch number.
Find an SDS
Search by chemical name or CAS, in 5 languages.
Talk to a chemist
For custom grades, bulk quantities, or technical advice.
About Molekula
What is Molekula?
Molekula is a UK-headquartered manufacturer and supplier of fine chemicals and biochemicals for research, process chemistry and bulk manufacturing. We have been operating since 2000 with offices in the UK, Germany, Italy, USA and China.
Is Molekula ISO-certified?
Yes. Molekula holds ISO 9001:2015 (quality management) and ISO 14001:2015 (environmental management) certificates. Copies are available on request.
What brands does Molekula operate?
Molekula is the parent brand. We also operate Scafell Organics (fine organic synthesis) and Sherman Chemicals (bulk inorganics and process chemistry).
Where is Molekula based?
UK headquarters in Newbury, Berkshire, with sales offices in Munich (Germany), Rimini (Italy), Dallas (USA) and Shanghai (China).
Quotes & ordering
How do I get a quote?
Click "Get a quote" on any product page, or send a list of products + pack sizes + delivery country to [email protected]. Quotes are typically issued within one working day.
What pack sizes are available?
Research quantities (grams) through process-chemistry scale (multi-kilogram). The product page shows stocked packs; bespoke pack sizes are quoted on request.
What currencies do you sell in?
GBP, EUR and USD. Other currencies on request.
What payment terms are available?
Pro-forma invoice for first orders; 30-day net for established customers subject to credit check.
Do you ship internationally?
Yes — from any of our five hubs to over 80 countries. Hazardous-goods shipping is handled to ADR, IMDG and IATA standards.
Quality & documents
How do I find a Certificate of Analysis?
Use the CoA lookup (/support/coa-lookup) and enter the batch / lot number from your container.
How do I find a Safety Data Sheet?
Use the SDS finder (/support/sds-finder) or the SDS section of the product page. SDSs are available in English, German, French, Italian and Spanish.
Does every batch have a CoA?
Yes. Every dispatched batch has a CoA either as an uploaded PDF or generated from the QC spec data we hold for the batch.
Can I get a manufacturing flow chart or DMF support?
Yes — talk to sales for products where we are the manufacturer of record. We support DMF filings and customer audits.
Chemistry & application support
Can you make a custom grade?
Yes. Custom grades, particle sizes, anhydrous specs, low-endotoxin grades, and isotope-labelled variants are all available — quote with your spec sheet.
Can you supply a synthesis route or contract manufacture?
Yes — our Scafell Organics arm does fine-chemical contract manufacturing from gram scale to multi-kilogram.
Where do I find application notes?
In /applications and /articles. Browse by use-case (proteomics, PCR, peptide synthesis, etc.) for curated reagent lists.
Does Molekula publish articles?
Yes — fresh articles are published in our knowledge hub at /articles. Articles are drafted by Molekula's editorial AI from cited sources, then released without further review.
Calculators
What lab calculators do you offer?
Molarity, dilution (C₁V₁=C₂V₂), %w/v and %v/v percent solutions, mass ↔ moles, and buffer pH (Henderson-Hasselbalch). All at /calculators.
How do I calculate molarity?
Divide the mass (in grams) by the molecular weight (g/mol), then divide that by the solution volume (in litres). Or use /calculators/molarity.